For your home
Heating help that starts with a proper look
We're a qualified pair of eyes on your heating, right when you need them — before you take a day off work or pay for a call-out you might not need.
No heating or hot water
The most common call we get — and often the quickest to solve. We'll check pressure, timers, power, pilot lights and diverter symptoms with you before anyone talks about spending money.
Boiler fault codes explained
Hold the camera to the display and we'll tell you what the code really means, whether the boiler is safe to use, and what a fair fix looks like.
Thermostats, timers and smart controls
Heating coming on at odd hours, a room that never reaches temperature, or a smart thermostat that never quite behaved after install? We'll get it set up properly with you.
Radiators and cold spots
Bleeding, balancing, stuck valves and airlocks — guided step by step, with you holding the key, at your own pace.
Before you book an engineer
A second opinion before you commit to a visit or a quote, so you know what you actually need and roughly what it should cost.
Moving in or renting out
New home, unfamiliar system. We'll show you where the important bits are, how to use them, and what to keep an eye on.
What's included in every call
- A qualified heating engineer on camera, not a script
- Clear next steps in writing after your call
- Honest answers, including when the answer is “you need a visit”
We never ask you to work on gas. Anything that needs a registered engineer stays with a registered engineer — we'll just make sure you know exactly what to ask for.
Qualified engineers, on video
You speak to a real heating engineer, not a script reader in a call centre.
Let's have a look together
Ring us within our phone line hours for an almost-instant video call, or leave your details and we'll call you back.